Terms of Service
1. Overview
This website is operated by ADA HERBS. Throughout these Terms of Service, the words “we,” “us,” and “our” refer to ADA HERBS.
ADA HERBS provides this website, including its information, tools, products, and services, subject to your acceptance of these Terms of Service and any additional terms, policies, or notices referenced in them.
By accessing the Site, creating an account, placing an order, or using our services, you agree to these Terms of Service (“Terms”). These Terms apply to all users, including visitors, customers, vendors, merchants, and contributors of content.
If you do not agree to these Terms, you must not access or use the Site.
We may update these Terms from time to time by publishing a revised version on the Site. Your continued use of the Site after changes are published means that you accept the updated Terms.
Any new features, tools, or services added to the Site will also be subject to these Terms.
2. Online Store Terms
By using the Site, you confirm that you are at least the age of majority in your country, state, or province of residence, or that you have obtained the required permission for a minor dependent to use the Site.
You must not use our products or the Site for any unlawful or unauthorized purpose.
You must comply with all laws and regulations that apply to you, including laws relating to product purchases, imports, exports, advertising, intellectual property, and consumer protection.
You must not transmit worms, viruses, malware, or other destructive code.
A breach of these Terms may result in suspension or termination of your access to the Site or services.
3. General Conditions
We reserve the right to refuse or cancel an order where permitted by applicable law, including where we reasonably believe that an order is fraudulent, unauthorized, unlawful, or intended for unauthorized resale.
You may not reproduce, duplicate, copy, sell, resell, or commercially exploit any part of the Site, the services, or access to the services without our prior written permission.
Information you submit, excluding payment information, may be transferred through different networks and adjusted to meet technical requirements. Payment information is processed through applicable payment systems and security measures.
The headings used in these Terms are provided for convenience and do not limit or affect the meaning of any provision.
4. Site Content and Intellectual Property
Unless otherwise stated, the content on the Site is owned by ADA HERBS or used by us with permission.
Site content may include:
- Product names and descriptions
- Text
- Images and photographs
- Graphics and illustrations
- Logos and trademarks
- Videos and audio
- Marketing materials
- Website design and layout
- Software and code
- Pricing and promotional materials
- Other intellectual-property rights
Site content is protected by applicable intellectual-property laws and international agreements.
You may view Site content for your personal, non-commercial use. You must not copy, reproduce, modify, publish, distribute, sell, or commercially use Site content without our prior written permission.
5. Accuracy of Information
We do not guarantee that information available on the Site is accurate, complete, or current.
Site content is provided for general information only and should not be relied upon as the sole basis for making decisions. You should obtain more complete or current information where appropriate.
The Site may contain historical information. Historical information is provided for reference only and may not reflect current products, prices, policies, or services.
We may change or update Site content at any time, but we are not required to update all information.
6. Modifications to the Site and Prices
Product prices, descriptions, availability, and promotions may change without notice.
We may modify, suspend, or discontinue the Site, products, services, or any part of them at any time.
To the extent permitted by applicable law, we are not responsible for loss resulting from price changes, product changes, suspension, or discontinuation of the Site or services.
7. Products and Services
Some products or services may be available exclusively online and may be offered in limited quantities.
Product descriptions, photographs, images, colours, and other displayed details are provided for general information. We do not guarantee that your device will display product colours accurately or that products will appear exactly as shown on your screen.
We reserve the right to:
- Limit the quantities of products or services offered
- Refuse or cancel an order where permitted by law
- Correct errors in product information
- Change product descriptions or prices
- Discontinue products or services
- Restrict sales to particular locations where required by law
- Restrict purchases that appear to be intended for unauthorized resale
Any offer for a product or service is void where prohibited by law.
Products purchased from ADA HERBS are for personal use unless you have a written reseller agreement with us.
8. International Orders and Shipping
This Site may accept orders from customers worldwide, subject to product availability, delivery restrictions, and applicable law.
You are responsible for providing accurate billing and delivery information.
International orders may be subject to customs duties, import taxes, VAT, brokerage fees, and other charges imposed by the destination country. These charges are separate from the purchase price unless stated otherwise.
You are responsible for confirming that products may legally be imported into your destination country.
Delivery times may vary because of customs processing, carrier delays, weather, local delivery conditions, or other circumstances outside our reasonable control.
We do not guarantee delivery to every country or location.
9. Billing and Account Information
You agree to provide current, complete, and accurate information for all purchases and accounts created through the Site.
You agree to promptly update your account information, including your name, email address, billing address, shipping address, telephone number, and payment information.
You confirm that you are authorized to use the payment method provided for your purchase.
All prices are displayed in the currency shown at checkout unless otherwise stated.
Payment may be processed by third-party payment providers. Those providers may apply their own terms and privacy policies.
We may limit or cancel quantities purchased per person, household, customer account, payment method, billing address, or shipping address.
If we change or cancel an order, we may attempt to notify you using the contact information provided with the order.
Please review our Returns Policy for information about returns, refunds, and related procedures.
10. Optional Tools
We may provide access to third-party tools or services that we do not monitor, control, or manage.
Optional third-party tools are provided on an “as is” and “as available” basis unless otherwise required by applicable law.
You use optional tools at your own discretion and risk. Before using a third-party tool, you should review the provider’s terms and privacy policy.
Any new tools, features, services, or resources added to the Site will also be subject to these Terms.
11. Third-Party Links and Services
The Site may contain links, content, products, or services provided by third parties.
Third-party links may direct you to websites that are not affiliated with ADA HERBS. We do not control or guarantee the accuracy, availability, security, or content of third-party websites or services.
To the extent permitted by applicable law, we are not responsible for loss or damage arising from:
- Your use of a third-party website
- Your purchase of a third-party product or service
- Third-party content or materials
- Third-party policies or practices
- Transactions carried out through third-party websites
You should review the applicable third-party terms and privacy policies before using those websites or services.
Questions or complaints about third-party products and services should be directed to the relevant third party.
12. User Comments and Submissions
If you send us comments, feedback, ideas, suggestions, reviews, photographs, proposals, or other materials, you agree that we may use, reproduce, edit, publish, distribute, translate, and display that material for lawful business and promotional purposes.
You confirm that:
- You own or have permission to submit the material
- The material does not infringe another person’s rights
- The material is not unlawful, misleading, threatening, abusive, defamatory, obscene, or harmful
- The material does not contain malware or other harmful code
- The material does not contain another person’s private information without permission
- The material does not impersonate another person
- The material does not violate copyright, trademark, privacy, or other legal rights
We may monitor, edit, or remove material that we reasonably believe violates these Terms or applicable law.
You must not use a false email address, impersonate another person, or mislead us or others about the origin of your submission.
You are responsible for the content and accuracy of any material you submit.
13. Personal Information
The submission of personal information through the Site is governed by our Privacy Policy.
You are responsible for ensuring that the personal information you provide is accurate and up to date.
Do not submit payment-card details, health information, or other sensitive personal information in public comments, reviews, or other areas intended for public communication.
14. Errors, Inaccuracies, and Omissions
The Site may occasionally contain typographical errors, inaccuracies, or omissions relating to:
- Product descriptions
- Product prices
- Promotions
- Offers
- Shipping charges
- Delivery times
- Product availability
- Taxes
- Other Site information
We reserve the right to correct errors, inaccuracies, or omissions and to update information or cancel orders where information is inaccurate, including after an order has been submitted.
Where appropriate, we may notify you using the contact details provided with your order.
Nothing in this section limits any rights or remedies that cannot legally be excluded or restricted.
15. Prohibited Uses
You must not use the Site or its content:
- For an unlawful or fraudulent purpose
- To violate applicable laws or regulations
- To infringe the rights of ADA HERBS or another person
- To harass, abuse, threaten, defame, or discriminate against another person
- To submit false or misleading information
- To upload or transmit viruses, malware, or harmful code
- To collect or track another person’s personal information without permission
- To send spam, phishing messages, or other unsolicited communications
- To interfere with or bypass Site security features
- To damage, disable, overburden, or impair the Site
- To impersonate ADA HERBS, an employee, another user, or another person
- To copy, reproduce, resell, or exploit the Site without permission
- To scrape, crawl, or use automated systems to access the Site without written permission
- To engage in unauthorized reselling
- To use the Site for any purpose prohibited by these Terms
We may suspend or terminate access to the Site if we reasonably believe that you have violated these Terms or applicable law.
16. Disclaimer of Warranties
To the extent permitted by applicable law, the Site and all products, services, content, and materials made available through the Site are provided on an “as is” and “as available” basis.
We do not guarantee that:
- The Site will operate continuously or without interruption
- The Site will be secure or free from errors
- Site information will always be accurate, complete, or current
- The Site will be free from viruses or harmful elements
- Results obtained from using the Site will be reliable
- Products or services will meet every expectation or requirement
- Errors will always be corrected
To the extent permitted by law, ADA HERBS disclaims warranties and conditions that are not expressly stated in these Terms, including implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement.
Nothing in these Terms excludes or limits any warranty, right, or remedy that cannot legally be excluded or limited.
17. Limitation of Liability
To the maximum extent permitted by applicable law, ADA HERBS and its owners, officers, employees, affiliates, agents, contractors, service providers, licensors, and suppliers will not be liable for indirect, incidental, special, punitive, or consequential loss or damage arising from or relating to:
- Your use of or inability to use the Site
- Products or services purchased through the Site
- Errors or omissions in Site content
- Changes to or discontinuation of the Site
- Unauthorized access to or use of our systems
- Loss or alteration of information
- Third-party websites, products, or services
- Any other matter connected with the Site or these Terms
This limitation applies to the maximum extent permitted by law.
Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited, including liability for fraud or other liability that applicable law does not permit us to exclude.
18. Indemnification
To the extent permitted by applicable law, you agree to defend, indemnify, and hold harmless ADA HERBS and its owners, officers, employees, affiliates, agents, contractors, service providers, licensors, and suppliers from claims, losses, liabilities, damages, costs, and reasonable legal expenses arising from or relating to:
- Your breach of these Terms
- Your violation of applicable law
- Your misuse of the Site
- Your infringement of another person’s rights
- Content or material you submit
- Your unauthorized resale or use of ADA HERBS products or brand materials
We may assume control of the defence of a matter for which you are required to provide indemnification. You agree to cooperate with us in defending such claims.
19. Termination
These Terms remain effective unless terminated by you or ADA HERBS.
You may stop using the Site at any time.
We may suspend or terminate your access to the Site where permitted by law if we reasonably believe that you have:
- Breached these Terms
- Violated applicable law
- Misused the Site
- Engaged in fraudulent or harmful activity
- Interfered with the security or operation of the Site
Termination does not affect obligations or liabilities that arose before termination.
Provisions that by their nature should continue after termination will remain in effect, including provisions relating to intellectual property, disclaimers, limitation of liability, indemnification, governing law, and dispute resolution.
20. Severability
If any provision of these Terms is found to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted by law.
The unenforceable part will be treated as removed only to the extent necessary, and the remaining provisions will remain in full force and effect.
21. Governing Law and Disputes
These Terms are governed by the laws of Albania, subject to any mandatory consumer-protection laws that apply to you.
Subject to applicable law, disputes arising from or relating to these Terms, the Site, or products purchased through the Site will be handled by the competent courts of Albania.
Nothing in this section limits any mandatory rights or legal remedies available to consumers in their country of residence.
22. Contact Information
If you have questions about these Terms, your order, or the Site, contact us at ADA HERBS | Email: [email protected]