Terms & Conditions

Last updated: July 27, 2025

1. Overview

Please read these Terms & Conditions carefully before using adaherbs.com (the “Site”).

The Site is operated by ADA HERBS. We provide the Site, including its information, tools, products, and services, subject to your acceptance of these Terms & Conditions, together with any additional terms, conditions, policies, and notices referenced here or made available through the Site.

By visiting the Site, using any part of it, creating an account, or purchasing products from us, you agree to be bound by these Terms & Conditions (“Terms”). These Terms apply to all Site users, including browsers, vendors, customers, merchants, and contributors of content.

Please read these Terms carefully before accessing or using the Site. If you do not agree to all of these Terms, you must not access or use the Site. For products purchased through the Site, the version of these Terms published at the time of purchase will apply.

Any new features, tools, or services added to the Site will also be subject to these Terms. We may update, change, or replace these Terms by publishing revised wording on the Site. It is your responsibility to check this page periodically. Your continued use of the Site after changes are published constitutes acceptance of the revised Terms.

WooCommerce provides the online store platform used to sell our products and services.

2. General Conditions

By agreeing to these Terms, you represent and agree that:

You are at least the age of majority in your state, province, or country of residence, or you have the required permission for a minor dependent to use the Site.
You will not use our products or the Site for any illegal or unauthorized purpose.
You will not violate applicable laws, including copyright laws.
You will not transmit worms, viruses, malware, or other destructive code.
You will not reproduce, duplicate, copy, sell, resell, or exploit any part of the Site, our products, services, or Site Content without our express written permission.
Any breach of these Terms may result in termination of your access to the Site.
Information you submit, excluding payment-card information, may be transferred through different networks and adjusted to meet technical requirements.
Payment-card information is encrypted during transmission through the payment systems used on the Site.

The headings in these Terms are provided for convenience and do not limit or affect the meaning of any provision.

3. Ownership of Website Content

Unless otherwise stated, all content on the Site, including products offered through the Site, is owned by ADA HERBS, its affiliates, licensors, or suppliers.

This content may include:

Product names and descriptions
Text
Images
Graphics
Logos
Illustrations
Photographs
Videos
Audio
Layout and design
Website software and code
Trademarks and service marks
Copyrighted material
Other intellectual-property rights

The Site Content is protected by applicable intellectual-property laws and international agreements.

Accepting these Terms does not transfer ownership of any Site Content to you. You may use Site Content only as permitted by these Terms and by any additional notices or restrictions displayed on the Site.

4. License of Website Content and Permitted Uses

We grant you a limited, non-exclusive, non-transferable, and revocable licence to access the Site and make personal, non-commercial use of it, subject to these Terms.

Unless we expressly authorize it in these Terms or elsewhere on the Site, you must not:

Copy, reproduce, modify, or republish Site Content
Upload, download, post, sell, lease, license, rent, or transfer Site Content
Distribute or commercially exploit Site Content
Use Site Content to create a competing product or service
Allow another person to use Site Content in a way that violates these Terms
Remove copyright, trademark, or other proprietary notices

The licence granted under this section automatically ends if you breach these Terms.

We may refuse access to the Site, any part of the Site, or any product or service to any person or entity at any time, where permitted by applicable law.

5. Accuracy, Completeness, and Timeliness of Information

We do not guarantee that the information available on the Site is accurate, complete, or current.

The material on the Site is provided for general information only. It should not be relied upon as the sole basis for making decisions without consulting more accurate, complete, or up-to-date sources where appropriate.

Any reliance on information provided on the Site is at your own risk.

The Site may contain historical information. Historical information is not necessarily current and is provided for reference only.

We may change or update the content of the Site at any time, but we are not obligated to update all information. You are responsible for monitoring changes to the Site.

To the extent permitted by applicable law, we are not liable for any loss resulting from changes to, price changes on, suspension of, or discontinuation of the Site, products, or services.

6. Products and Services

Some products and services may be available exclusively online through the Site. These products or services may be available in limited quantities and are subject to our applicable return and refund terms.

We reserve the right to:

Limit the quantities of products or services offered
Change product descriptions, prices, and availability
Discontinue products or services
Refuse or cancel an order
Correct errors or omissions in product information
Restrict purchases where permitted by applicable law

Any offer for a product or service is void where prohibited by law.

Product descriptions, images, colours, and other displayed details are provided for general information. We do not guarantee that your device will display product colours accurately or that products will exactly match their appearance on the Site.

Products are for personal use only and are not for resale unless we provide written permission.

We may limit or cancel quantities purchased per person, household, customer account, payment card, billing address, or shipping address. We may also restrict or cancel orders that appear to be placed by dealers, resellers, distributors, or other commercial buyers.

If we change or cancel an order, we may attempt to notify you using the email address, telephone number, billing address, or other contact information provided with the order.

To the extent permitted by applicable law, we do not guarantee that:

Products or services will meet your expectations
Products or services will always be available
Product information will be error-free
Errors on the Site will be corrected
The Site will operate without interruption

International Shipping

We ship products outside Albania to countries where delivery is available.

When you place an international order, you are responsible for providing accurate delivery information and for complying with the import requirements of the destination country.

You may be responsible for customs duties, import taxes, VAT, brokerage charges, and other fees imposed by the destination country. These charges are separate from the purchase price unless stated otherwise.

You are responsible for confirming that the products you order may legally be imported into the destination country.

Delivery times may vary because of customs processing, local delivery conditions, weather, carrier delays, or other circumstances outside our control.

7. Accuracy of Billing and Account Information

You agree to provide current, complete, and accurate information for all purchases and accounts created through the Site.

You agree to promptly update your account information, including your name, email address, billing address, shipping address, telephone number, and payment information, so that we can:

Complete your transactions
Deliver your orders
Contact you about your orders
Provide account-related notices
Process refunds or other adjustments

You represent that you are authorized to use the payment card or payment account provided for a purchase.

All prices displayed on the Site are quoted in US Dollars, Albanian Lek, and Euro unless otherwise stated. When you place an order, you agree to pay the price and any other charges confirmed during checkout.

Payment may be made using the payment methods made available on the Site. Payment processing may be handled by third-party payment providers under their own terms and privacy policies.

For information about returns, refunds, shipping, and handling, please refer to the applicable policies published on the Site.

8. Optional Tools

We may provide access to third-party tools or services that we do not monitor, control, or manage.

Access to optional third-party tools is provided on an “as available” basis and without warranties or conditions unless required by applicable law. We are not responsible for loss or damage arising from your use of optional third-party tools to the extent permitted by law.

Before using an optional tool, you should review and accept the terms provided by the relevant third-party provider.

Any use of optional tools is at your own discretion and risk.

We may introduce new services, features, tools, or resources through the Site in the future. Any new services, features, tools, or resources will also be subject to these Terms.

9. Third-Party Links and Services

The Site may contain content, products, or services provided by third parties.

Links on the Site may direct you to websites or services that are not affiliated with ADA HERBS. We do not control or guarantee the accuracy, availability, security, or content of third-party websites or services.

To the extent permitted by applicable law, we are not responsible for loss or damage resulting from:

Your use of third-party websites
Your purchase of third-party products or services
Third-party content or materials
Third-party policies or practices
Transactions carried out through third-party websites

Before using a third-party website or service, you should review its terms and privacy policy.

Questions, complaints, or claims about third-party products or services should be directed to the relevant third party.

Text Marketing and Notifications

If you subscribe to text notifications, you agree to receive recurring automated marketing messages at the telephone number you provide.

Consent to receive marketing text messages is not a condition of purchase. Message and data rates may apply.

You may stop marketing text messages by following the opt-out instructions included in the messages. If supported by the relevant messaging service, reply STOP to unsubscribe and HELP for assistance.

We may still send non-promotional messages that are necessary to process or manage your orders, account, payments, security, or services.

For more information about how we handle personal information, please review the Privacy Policy.

10. User Comments, Feedback, and Other Submissions

If you send us comments, feedback, ideas, suggestions, proposals, reviews, photographs, or other materials, whether requested by us or submitted voluntarily, you agree that we may use, reproduce, edit, publish, distribute, and display that material for business, promotional, or other lawful purposes.

You agree that:

You own or have the necessary rights to submit the material
The material does not violate the rights of another person or business
The material is not unlawful, misleading, threatening, abusive, defamatory, obscene, or harmful
The material does not contain malware, viruses, or other harmful code
The material does not impersonate another person
The material does not contain another person’s private information without permission
The material does not infringe copyright, trademark, privacy, or other rights

We may, but are not required to, monitor, edit, or remove material that we believe violates these Terms or applicable law.

We are not responsible for comments or other materials submitted by users. User-submitted material represents the views of the person who submitted it and not necessarily the views of ADA HERBS.

You must not submit material using a false email address, impersonate another person, or mislead us or others about the origin of the material.

11. Personal Information

The submission of personal information through the Site is governed by our Privacy Policy.

Please do not submit payment-card details, health information, or other sensitive personal information through public comments, reviews, feedback forms, or other areas intended for public or general communication.

You are responsible for ensuring that the personal information you provide is accurate and up to date.

We process personal information in accordance with our Privacy Policy and applicable data-protection laws.

12. Errors, Inaccuracies, and Omissions

The Site may occasionally contain typographical errors, inaccuracies, or omissions relating to:

Product descriptions
Product prices
Promotions
Offers
Shipping charges
Delivery times
Product availability
Taxes
Other product or Site information

We reserve the right to correct errors, inaccuracies, or omissions and to update information or cancel orders if any information is inaccurate, including after an order has been submitted.

Where appropriate, we may notify you using the contact details provided with your order.

We are not obligated to update, amend, or clarify information on the Site unless required by applicable law. The absence of a specific update date does not mean that all information has been revised or updated.

Nothing in this section limits any rights or remedies that cannot legally be excluded or restricted.

13. Prohibited Uses

You may use the Site only for lawful purposes and in accordance with these Terms.

You must not use the Site or its content:

For any unlawful or fraudulent purpose
To violate applicable laws or regulations
To infringe or violate our intellectual-property rights or the rights of others
To harass, abuse, threaten, defame, or discriminate against another person
To submit false or misleading information
To upload or transmit viruses, malware, or other harmful code
To collect or track another person’s personal information without permission
To send spam, phishing messages, or other unsolicited communications
To interfere with or bypass the security features of the Site
To damage, disable, overburden, or impair the Site or related services
To impersonate ADA HERBS, an employee, another user, or another person
To copy, reproduce, resell, or exploit any part of the Site without written permission
To use automated systems to access, scrape, copy, or monitor the Site without our prior written permission
To use the Site for any purpose prohibited by these Terms

We may suspend or terminate access to the Site if we reasonably believe that you have violated these Terms or applicable law.

14. Disclaimer of Warranties

To the extent permitted by applicable law, the Site and all products, services, content, and materials made available through the Site are provided on an “as is” and “as available” basis.

We do not guarantee that:

The Site will operate continuously or without interruption
The Site will be secure or free from errors
The information on the Site will always be accurate, complete, or current
The Site will be free from viruses or other harmful elements
The results obtained from using the Site will be reliable
Products or services will meet every expectation or requirement

To the extent permitted by law, ADA HERBS disclaims warranties and conditions that are not expressly stated in these Terms, including implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement.

Nothing in these Terms excludes or limits any warranty, right, or remedy that cannot legally be excluded or limited.

15. Limitation of Liability

To the maximum extent permitted by applicable law, ADA HERBS and its owners, officers, employees, affiliates, agents, contractors, service providers, licensors, and suppliers will not be liable for indirect, incidental, special, punitive, or consequential loss or damage arising from or related to:

Your use of or inability to use the Site
Products or services purchased through the Site
Errors or omissions in Site Content
Changes to or discontinuation of the Site
Unauthorized access to or use of our systems
Loss or alteration of information
Third-party websites, products, or services
Any other matter connected with the Site or these Terms

This limitation applies whether the claim is based on contract, negligence, strict liability, statute, or another legal theory, even if we were advised that such loss or damage might occur.

Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited, including liability for fraud or any other liability that applicable law does not permit us to exclude.

16. Indemnification

To the extent permitted by applicable law, you agree to defend, indemnify, and hold harmless ADA HERBS and its owners, officers, employees, affiliates, agents, contractors, service providers, licensors, and suppliers from claims, losses, liabilities, damages, costs, and expenses, including reasonable legal fees, arising from or related to:

Your breach of these Terms
Your violation of applicable law
Your misuse of the Site
Your infringement of another person’s rights
Content or material you submit through the Site
Your violation of the rights of ADA HERBS or a third party

We reserve the right to assume the exclusive defence and control of any matter for which you are required to provide indemnification. You agree to cooperate with us in defending such claims.

You may not settle an indemnified claim without our prior written consent if the settlement imposes an obligation on ADA HERBS or admits liability on our behalf.

17. Severability

If any provision of these Terms is found to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted by law.

The unenforceable part will be treated as removed only to the extent necessary, and the remaining provisions will continue in full force and effect.

The invalidity or unenforceability of one provision will not affect the validity or enforceability of the remaining provisions.

18. Termination

These Terms remain effective unless terminated by you or by ADA HERBS.

You may stop using the Site at any time. Any obligations or liabilities incurred before termination will continue after you stop using the Site.

We may suspend or terminate your access to the Site, without prior notice where permitted by law, if we reasonably believe that you have:

Breached these Terms
Violated applicable law
Misused the Site
Engaged in fraudulent or harmful activity
Interfered with the security or operation of the Site

Upon termination, provisions that by their nature should continue will remain in effect, including provisions relating to ownership, intellectual property, disclaimers, limitation of liability, indemnification, dispute resolution, and other obligations that survive termination.

19. Governing Law and Disputes

These Terms and your use of the Site will be governed by the laws of Albania, without regard to conflict-of-law principles.

Any dispute arising from or relating to these Terms, the Site, or products purchased through the Site will be handled by the courts or other dispute-resolution process available in Albania, unless applicable law provides otherwise.

Nothing in this section limits any mandatory consumer-protection rights or legal remedies available to you in your place of residence.

20. Contact Us

If you have questions about these Terms & Conditions, your order, or the Site, contact us at [email protected]